Our LetPub Customer Service Center in Shanghai can be utilized as a local customer support team to provide growing publishers and societies an effective local office in China. We can provide administrative and functional support to publishers and societies of all sizes. Our customer support teams provide the following services:
• Effective management of incoming inquiries regarding publication/submission requirements, formatting issues etc.
• Management/expansion of relationships with local libraries, vendors and suppliers, as needed
• Generation of leads and customer account reports in accordance with your guidelines and policies